Business listingPhoenix
Optician

Crystal Optical, now part of MyEyeDr.

Optician · Phoenix

4.8257 reviews

401 E Bell Rd Unit 24, Phoenix, AZ 85022

Crystal Optical, now part of MyEyeDr.

About

Located at 401 E Bell Rd in Phoenix, Crystal Optical, now part of MyEyeDr., serves the local community as a dedicated provider of optometric care. The practice has earned a strong reputation among patients, currently holding a 4.8-star rating based on over 250 reviews. Patients frequently highlight the thoroughness of the eye exams and the personalized attention provided by Dr. Hamideh, who is noted for her ability to explain complex vision issues clearly and patiently. The office offers a wide selection of frames and provides comprehensive services, including contact lens fittings and specialized care for conditions like dry eyes. While the majority of visitors describe the staff as welcoming, professional, and helpful in navigating insurance and frame selection, the patient experience can vary. Some individuals appreciate the intimate, attentive atmosphere and the team's willingness to go above and beyond, while others have noted occasional challenges regarding communication and administrative processes. Overall, the practice remains a notable destination in Phoenix for those seeking professional eye health assessments and a diverse array of eyewear options.

Reviews Crystal Optical, now part of MyEyeDr.

Most patients report highly positive experiences, frequently praising the doctor's thoroughness, patient communication, and the helpfulness of the staff. While the majority of feedback is glowing, a minority of reviewers expressed concerns regarding communication issues, perceived pressure to purchase specific treatments, and potential inaccuracies in order fulfillment.

Strengths

  • Thorough and informative eye exams
  • Friendly and helpful staff
  • Patient and attentive doctor
  • Wide selection of frames

Weaknesses

  • Communication issues regarding orders
  • Perceived pressure to purchase treatments

Best for

Patients seeking a thorough, patient-focused optometrist who takes the time to explain eye health and vision care.

Opening hours

Friday
10 AM–5 PM
Monday
Closed
Sunday
Closed
Tuesday
10 AM–6 PM
Saturday
10 AM–4 PM
Thursday
10 AM–6 PM
Wednesday
10 AM–6 PM

Contact

Crystal Optical, now part of MyEyeDr.PhoenixOptician