Serenity Mental Health Centers - Biltmore
Mental health clinic · Phoenix
2355 E Camelback Rd Ste 625, Phoenix, AZ 85016
About
Located at 2355 E Camelback Rd in Phoenix, Serenity Mental Health Centers – Biltmore operates as a psychiatric clinic providing mental health services to the local community. The facility maintains a presence in the Biltmore area, offering a space where patients can consult with various providers regarding their mental health needs and treatment plans. With a reported rating of 4.5 out of 5 stars based on over 700 reviews, the clinic serves as a point of access for those seeking psychiatric care and medication management in the Phoenix region. Patient experiences at this location vary significantly, reflecting the complexities of navigating a large mental health practice. Some individuals report positive interactions, highlighting compassionate care from specific providers and a welcoming atmosphere created by the front-desk staff. Conversely, other patients have expressed concerns regarding administrative communication, scheduling consistency, and the continuity of care when provider assignments change. As with many specialized medical practices, the clinic’s approach focuses on clinical assessments and treatment planning, and prospective patients are encouraged to consider their own needs for long-term rapport and administrative support when selecting a provider.
Reviews Serenity Mental Health Centers - Biltmore
Patient experiences at Serenity Mental Health are highly polarized, with many praising individual providers for compassionate and effective care while others report significant frustrations with administrative policies and scheduling. While the clinical staff is frequently highlighted for being attentive and supportive, the practice faces criticism regarding rigid cancellation fees, communication gaps, and inconsistent intake processes.
Strengths
- Compassionate and attentive providers
- Effective treatment plans
- Friendly and supportive staff
Weaknesses
- High cancellation and no-show fees
- Frustratingly long wait times
- Inconsistent administrative communication
- Difficult prescription refill processes
Best for
Patients seeking specific psychiatric treatments like TMS or ketamine who prioritize individual provider rapport over administrative convenience.
Opening hours
- Friday
- 7:20 AM–8 PM
- Monday
- 6 AM–7 PM
- Sunday
- Closed
- Tuesday
- 6 AM–7 PM
- Saturday
- 6 AM–8 PM
- Thursday
- 6:40 AM–8 PM
- Wednesday
- 6 AM–8 PM
Contact
- 2355 E Camelback Rd Ste 625, Phoenix, AZ 85016
- (480) 535-0363
- serenitymentalhealthcenters.com/arizona-psychiatry-clinics/biltmore/?utm_source=GMBSocialClimb&utm_medium=SerenityMentalHealthCenters-Biltmore