Business listingPhoenix
Medical supply store

Southwest Medical & Rehab

Medical supply store · Phoenix

4.8234 reviews

5330 N 16th St, Phoenix, AZ 85016

Southwest Medical & Rehab

About

Located at 5330 N 16th St in Phoenix, Southwest Medical & Rehab has established itself as a reliable resource for those navigating the complex world of medical equipment. With a strong reputation reflected in a 4.8-star rating from over 200 reviews, the store specializes in providing essential mobility solutions, including wheelchairs, lift chairs, and various replacement parts. Whether customers are seeking a custom-configured wheelchair or a quick repair for an existing device, the team is known for a hands-on approach that prioritizes accuracy and patient comfort. The business is particularly noted for its dedicated customer service, with staff members like Joshua Dickerson frequently highlighted for their diligence in verifying technical specifications and ensuring orders are correct before they are processed. By combining deep product knowledge with a commitment to clear communication, the team helps clients—ranging from local residents to those ordering from across the country—avoid common pitfalls in the procurement process. From coordinating expedited shipping to assisting with assembly and setup, Southwest Medical & Rehab focuses on removing the stress often associated with acquiring medical equipment, making the experience professional, efficient, and highly personalized for every individual.

Reviews Southwest Medical & Rehab

Southwest Medical receives consistent praise for its exceptional customer service, particularly regarding the expertise and diligence of staff member Joshua Dickerson. Customers frequently highlight the company's ability to provide accurate product guidance, expedited shipping, and efficient resolution of order issues.

Strengths

  • Highly knowledgeable and helpful staff
  • Proactive order accuracy verification
  • Fast and expedited shipping
  • Efficient customer support communication

Best for

Individuals seeking personalized guidance and support when purchasing or maintaining mobility equipment like wheelchairs and rollators.

Opening hours

Friday
8 AM–5 PM
Monday
8 AM–5 PM
Sunday
Closed
Tuesday
8 AM–5 PM
Saturday
Closed
Thursday
8 AM–5 PM
Wednesday
8 AM–5 PM

Contact

Southwest Medical & RehabPhoenixMedical supply store

Southwest Medical & Rehab Phoenix — reviews, ratings & opinions | phoenixnewsdaily24.com